Successfully Navigating the Informal Dispute Resolution Process (IDR), the Independent Informal Dispute Process (IIDR) and Appeals to the Administrative Law Judge (ALJ) Wednesday, May 30, 2018 Doubletree Hotel, Westborough, MA 9:00 am – 12:00 pm (Registration begins at 8:30 a.m.) Program Overview: With the implementation of the Requirements of Participation (RoPs) and the new survey process, providers are experiencing an increase in the number of deficiencies in both standard and complaint surveys. The Informal Dispute Resolution process (IDR), Independent Informal
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