Register Now for the 2025 Leadership Conference When Caring Gets Complicated: Strategies for Difficult Situations Massachusetts nursing facilities are experiencing increasing challenges with effectively working with abusive or non-compliant residents and family members. The Leadership Conference will offer strategies and best practices for addressing these issues, particularly in relation to patient care and the timely collection of payments. There will be three dedicated sessions, including a panel discussion featuring case studies on handling challenging patients and families, an overview of
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