Understanding MA Nursing Home Deficiencies and How to Avoid Them
Tuesday, October 28, 2025
1:00 pm – 2:30 pm
VIRTUAL
Seminar Description:
Join us for an in-depth review of the most frequently cited deficiencies from Massachusetts nursing home surveys. Drawing on the latest state survey data, this session will identify the top areas of noncompliance, examine the regulatory standards behind them, and discuss why these issues continue to challenge providers across the Commonwealth. Participants will gain insight into emerging regulatory trends and areas where heightened oversight is expected. This session will provide insights into regulatory trends, examples of best practices, and proactive steps administrators and clinical leaders can take to reduce risk and improve quality. By understanding where deficiencies most often occur—and how to address them before they are cited—participants will leave with actionable strategies to reduce risk, enhance operations, and ensure the highest standards of resident care.
Objectives:
During this webinar, attendees will:
•Understand current trends in Massachusetts annual and complaint survey trends.
•Identify top F-tag deficiencies and areas of focus for surveyors.
•Identify best practices and strategies for avoiding the most common deficiencies.
Presenter:
•Helen Magliozzi, Director of Regulatory Affairs, Mass Senior Care
•Crystal Bowens, CB Strategies & Solutions, LLC
Target Audience: Administrators, Director of Nursing, Quality Improvement Staff, Staff Development, Front-line Staff
Fees: (Must be paid in full prior to attending seminar)
$100 per person - Mass Senior Care Members
$200 per person - Non-Members
CEUs: 1.5
The Massachusetts Senior Care Association has qualified for “deemed status #NH-09015-007” from the Board of Registration of Nursing Home Administrators for Administrators. This program also meets continuing education requirements for Nurses in Massachusetts. All paid attendees will receive a certificate of attendance.
Cancellation Policy:
Mass Senior Care must be notified in writing no later than 48 hours prior to the start of the seminar for a refund, minus a $25 processing fee, which will be refunded in the manner in which the payment was made. “No Show” attendees will be billed at the full registration fee. Cancellations should be emailed to info@maseniorcare.org.