Please join us for Mass Senior Care Association’s 2021 virtual Spring Conference on Thursday, May 6, 2021. As we begin to slowly emerge from the effects of the COVID-19 pandemic, it is critical that we begin to take steps to move forward. Our dynamic conference speakers, Steven Littlehale, MS, CGNS-BC, Chief Innovation Officer at Zimmet Healthcare Service Group and Martha Hayward, founding member of the Conversation Project and Lead Faculty for Patient Centered Care with the Institute for Healthcare Improvement (IHI) will offer their respective perspectives on how the CMS Five Star System and our approaches to End of Life Conversations have been impacted by COVID-19 and will offer strategies we can implement to help our staff and our organizations adjust to the new operating environment.